Privacy Policy

Introduction

At chedi.io, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company information when you register for an account.
• Usage Data: Information about how you use our website and services.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Location Data: When using our transportation services, we collect GPS coordinates to facilitate dispatching and routing.

How We Use Your Information

We use your information for various purposes, including:

• Providing and maintaining our services
• Notifying you about changes to our services
• Providing customer support
• Gathering analysis or valuable information to improve our services
• Monitoring the usage of our services
• Detecting, preventing, and addressing technical issues
• Facilitating efficient transportation services

HIPAA Compliance

As our services may involve patient transportation, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). We implement appropriate technical and organizational measures to ensure the security of any protected health information (PHI) we process.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@chedi.io

Last Updated: April 27, 2025